Frequently Asked Questions

Answered all frequently asked questions, Still confused? feel free to contact us.

How can I track my order?

You can track your order by logging into your account and checking the order status. Additionally, a tracking number will be provided in the shipping confirmation email.

What is the estimated delivery time for my order?

Delivery times vary based on your location. Typically, domestic orders take 4-10 business days.

What should I do if my order is delayed or lost?

If your order is significantly delayed or lost, please contact our customer support team, and we will investigate the issue.

How do I place my order?

Simply choose your style from the drop down menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on its way!

I placed my order, but I have not received my confirmation email yet?

First, double check your spam folder and other email accounts. Can’t find it? No panic, just contact us and one our customer representative will help you!

What is the type of currency on your store?

All our prices are in US dollars.

I changed my mind, can I cancel or modify my order?

When you place an order, you have 4 hours to contact our customer service team and request a cancellation or modification. After 4 hours, we’ve already started working on your order and it is too late to cancel it or modify it. To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number. To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for in your email and we’ll do our best to help you!

When can I expect to receive my package?

Every single item on acmtee.com is custom printed just for you, and it will take us 1-3 business days to print and make sure your order is everything you hoped it would be prior to shipping. Please note: Some of our items in our catalog are so popular that the shipping times may take longer than the estimates below. US Shipping Time Estimates - Standard Shipping (UPS) / $5.99 item.